Last update: 01 July 2024
Eswavas Online Store Privacy Policy
1. Introduction
- Welcome to Eswavas Online! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Usage Data: We collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
- Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality.
3. How We Use Your Information
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping and delivery.
- To Communicate: We use your contact information to send order confirmations, delivery updates, and respond to your inquiries.
- To Improve Our Services: We analyze usage data to improve our website, products, and services.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information that may interest you. You can opt out of marketing communications at any time.
4. How We Protect Your Information
- We implement a variety of security measures to ensure the safety of your personal information. These include:
- Encryption: We use SSL encryption to protect your data during transmission.
- Access Controls: Only authorized personnel have access to your personal information.
- Secure Storage: We store your data on secure servers.
5. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Children's Privacy
- Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes indicates your acceptance of the new terms.
9. Contact Us
- If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: eswavas.sz@gmail.com
- Phone: +268 7603 6479
- Address: 2530 ext. 11 Mbabane Eswatini
10. Effective Date
- This Privacy Policy is effective as of 01 July 2024.
Thank you for trusting Eswavas Online with your personal information. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.
