SMS, USSD or WhatsApp Competitions
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Product Details
Eswavas presents competition solutions using SMS, USSD, or WhatsApp to help brands engage customers, boost sales, and collect valuable data. Our standard competition package, "Reward & Retain," is designed to increase customer retention and sales by rewarding purchases. Our clients can choose whether to run the campaign via SMS, USSD, or WhatsApp. Standard campaign run time is 3 months (90 calendar days).
Customer Journey:
- Customer purchases a participating product or service.
- Finds a unique entry code printed on the product or receipt.
- Sends the code via SMS/USSD/WhatsApp to a designated number.
- Receives an automated confirmation message.
- Winners are selected and notified.
- Brand announces winners and promotes future competitions.
Note:
- SMS entrants will be charged SZL1.71 per entry for participation or brand can choose to absorb cost.
- SMS competition bundle - up to 9,999 campaign entrants per month, Additional entries above this limit (out of bundle) incur cost of 0.30c per entry
- A2P (automated response) SMS messages sent to entrants are charged at an additional SZL0.30 per message to the client
- USSD entrants will be charged 0.45c/20 seconds for participation.
- Standard data charges apply for WhatsApp entrants
- Additional Costs & Compliance
- Competitions offering cash or material prizes are subject to a 14% levy payable to the Eswatini government. This levy is calculated based on the total value of the prizes awarded. Clients need to factor this into their overall campaign budget if applicable.
Development & Implementation Timeline:
The setup and execution of SMS and USSD promotions require a lead time of 6 - 8 weeks for development and implementation. WhatsApp solutions may require up to 12 weeks due to processes and procedures related to Meta registration and approval. This ensures smooth execution and compliance with all regulatory requirements.
Customization:
Pricing for this product is based on specific requirements. Please proceed through checkout to request a quote (RFQ)
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SMS, USSD or WhatsApp Competitions
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